Suddenlink Business Disclaimers

Disclaimer & Offer Details


Taxes, fees and surcharges, including a broadcast station surcharge, may apply and are not included within monthly prices. A minimum of Limited Basic service is necessary to receive other levels of video service. A receiver and remote may be necessary to receive certain services. Certain services are available separately or as part of other levels of service. Programming, pricing, channel locations and packaging may change at any time. Non-standard installations are priced separately. Equipment required for advanced video and High-Speed Internet services. *Not all Internet speeds are available in all areas.

General Limited Time Offer

Standard rates apply after the promotional period expires & vary depending on location. Offer limited to the advertised level of services. Additional services provided at additional cost. Customer must subscribe to & maintain all applicable services through promotional period to receive the stated price. Service availability, equipment needed & pricing may vary. Installation fees may apply. Offer subject to change. Other restrictions apply. *Price excludes taxes, fees, & surcharges, including a broadcast station surcharge. ©Suddenlink Communications 2015. Internet Download & upload speeds are maximum speeds; they may vary & are not guaranteed. A cable modem or network card may be required at installation. DOCSIS 2.0 modem or greater required. Includes a monthly data plan.

30-Day Money Back Guarantee

30-day money back is only on the monthly service fee. If you are not satisfied with the service(s) ordered, you must contact us within 30 days of the first day of service to receive full refund.

Buyout Offer

Offer for new Suddenlink customers who are active customers of a competitor video service. Former Suddenlink accounts previously not in good standing or, who have disconnected service within past 30 days not eligible. Must provide copy of bill from competing video provider, in same name and at same address, showing early termination fee amount and that you were an active customer at time of sale without a past due balance. Credit will be applied to account at the end of 60 days of services if all services are maintained and account is in good standing. Credit amount will match early termination fee shown on submitted bill up to max of $500 ($100 for Internet only customers).