Suddenlink Disclaimer

Disclaimer & Offer Details


OFFER for new Suddenlink residential customers. Rates are subject to change at any time with advanced notice. Advertised price reflects $5 discount for enrolling in Auto Pay & Paperless Billing, must maintain both to keep discount. Former Suddenlink accts. prev. not in good standing or have disconnected srvc within past 30 days or for seasonal move not eligible. Acct with unpaid bill after due date is not in good standing. Offer is not transferable, may not be combined w/other offers, is limited to advertised level of srvc., and is not available in all areas. Other terms, restrictions & conditions apply.

SUDDENLINK INTERNET: Speeds, prices & availability vary by area. Suddenlink 100 Internet has speeds up to 100 Mbps downstream/5 Mbps upstream. Suddenlink 300 Internet has speeds up to 300 Mbps downstream/10 Mbps upstream. Suddenlink 500 Internet has speeds up to 500 Mbps downstream/20 Mbps upstream. Suddenlink 1 Gig Internet has speeds up to 940 Mbps downstream/35 Mbps upstream. Enter your address to see speed availability in your area. Advertised speed for wired connection. Actual speeds may vary & are not guaranteed. The speed of Internet packages with unlimited data will reduce during periods of local network congestion. Wireless speed, performance & availability sbjct to factors beyond Suddenlink’s control.

ADD SUDDENLINK PHONE: Unlimited Long Distance includes the 50 states as well as Guam, Puerto Rico, and the U.S. Virgin Islands and applies only to direct-dialed person-to-person calls from home phone. Phone usage must be consistent with typical residential voice usage. Phone service will not function in the event of battery backup failures or network or electrical outages. Phone service may not be compatible with all security and medical monitoring systems.

EQUIP & TAXES: Free standard installation with online orders, visit for details. Modem-lease will be charged $10.00 a month. Free Smart Router available with leased modem. Limit 1 router per household. Taxes & equip. charges will be added to bill, and are subject to change during and after promotion period. Min system req’s & equip configs apply. The following gifts are available with select Internet plans.

1 FREE WiFi EXTENDER: Not available in all areas. 1 free WiFi extender included where available. Additional WiFi extender(s) may be needed in order to connect wirelessly throughout Subscriber's residence.

SUDDENLINK STREAM: 1 gig speed with one device included for free so long as you maintain promotion. Regular rates apply if there’s a change in service. Streaming apps require separate subscriptions.

HBO MAX™: Not available in all areas. Customer must maintain promotion and remain in good standing with no past due or returned payments throughout promotional period to maintain included HBO MAX™. HBO MAX is $14.99/mo. after promotional period. Minimum 3G connection is required for viewing on mobile devices. HBO MAX is used under license. © 2021 WBEI TM & © DC. All other networks, devices, titles, related trademarks and service marks are the property of their respective owners. Use of HBO Max is subject to its own terms and conditions, see for details. Programming and content subj. to change.

60-DAY MONEY-BACK GUARANTEE: 60-day money-back guarantee is only for the monthly fee. Suddenlink must be contacted within first 60 days of service to receive full refund. Speeds, availability, pricing, offers, and terms vary by area and subject to change and discontinuance w/o notice. All trademarks and service marks are the property of their respective owners. © 2021 Suddenlink Communications, a subsidiary of Altice USA, Inc.